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ISO 9001:2000

The latest version of ISO 9001 offers organisations an opportunity to revise their Management System so that it is a more practical useful business tool
The updated standard is different in a number of ways:

• The standard requires you to define your business processes.
• The standard requires structured deployment of objectives throughout the organization
• The standard requires you to measure both those processes and your customer satisfaction
• The standard reduces the requirements on documentation.
• The standard now only requires 6 documented procedures
• The standard now attempts to be system based

Potentially, these changes should make ISO 9001 a much more flexible standard and hopefully eliminate much of the unnecessary bureaucracy that has often been associated with the standard. The changes are intended to support the use of modern management methodologies, such as the balanced scorecard and systems thinking. It also makes it easier to unify your management systems  (health and safety, environmental management, security management)  into one integrated system reducing both management and certification costs. It remains to be seen how successful this will be in practice.

Withdrawal of ISO 9002 and 9003
All organisations requiring Quality Management certification will now be approved against ISO 9001. Any organisation currently approved against ISO 9002 or ISO 9003 will have to meet all the requirements of ISO 9001:2000, relevant to the scope of approval

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Services we offer

ISO 9001:2000 Rescue
It happens you know, there is often a good reason. You think you are on top of your QMS, then the Quality Manger goes off on long term sickness next thing you know the Certification Auditors have arrived and nobody has a clue. Organisations do lose their certificates, and it may be a cliché but it is better never to have had your certificate than lose the thing. If you are in trouble, need someone to provide the paddle, give us call.

ISO 9001:2000 Gap Analysis
One of our consultants can perform a 1 to 5 days assessment of where your company is now and where it needs to be. We provide a written report detailing all areas for attention and improvement for you to address.

ISO 9001:2000 Implications for Your Business
To create a successful quality system relies on more than reading the words in the Standard, it requires understanding and considered application. Your business processes should drive the structure and definition of your management system. Your system will also be influenced by your products, customers, industry sector, etc so every management system should be unique. One of the best way to understand and decide whether ISO 9001 is useful for your Organisation is to let us give a 1 day seminar to a selection of your people, then decide for yourselves.

Training - ISO 9001:2000 and TickIT
2 Day Internal Auditing Course  course reference CR034

Training - Developing a Web Testing Regime
The strength and weaknesses of various software development lifecycles are considered as they apply to software testing and the application to Internet based application and complex commercial web sites.  2 day on site course reference CR022